Frequently Asked Questions
We love to answer your questions.
How does Big Invitation work?
Our process is simple. Choose a template from our collection, customize it with your event details and photos, review the draft, and then approve it. Once approved, your final video is delivered within minutes, ready for sharing.
Why should I choose digital invitations over traditional paper invitations?
Digital invitations are environmentally friendly, cost-effective, and allow for creative customization. With Big Invitation, you can easily create beautiful video invites that can be shared instantly with your guests, reducing both waste and expense.
What makes Big Invitation unique?
We offer instant, automated video invitations with no upfront payment required. Our clients can view a draft of their invitation video before committing, ensuring complete satisfaction with the final product.
Do you offer invitations for events other than weddings?
Currently, we focus on wedding invitations, but we plan to expand our services to include invitations for various other events in the future.
How secure is my personal information with Big Invitation?
We take your privacy seriously. All personal information provided is kept secure and confidential in accordance with our Privacy Policy. We do not share your information with third parties without your consent.
What is your refund policy?
All sales are final, and payments are non-refundable under any circumstances. We encourage clients to carefully review their drafts before finalizing the purchase to ensure complete satisfaction.
Can I contact customer support if I have questions or need help?
Yes, our customer support team is available from Monday to Saturday, 10 am to 6:30 pm IST. You can reach us via email or through our contact form on the website.
What payment methods do you accept?
We accept a variety of payment methods, including major credit and debit cards, and other digital payment options. Payment is made only after you have approved the final draft of your invitation.
Can I see examples of your work?
Yes, we have a portfolio of our work available on our website. You can browse through our collection of templates and see examples of previous invitation videos to get an idea of what we offer.